State Farm® Insurance Agent Chris Looney
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Susan Evans
April 21, 2025
5
out of
5
rating by Susan Evans
"Melvin was AMAZING! I chatted with Melvin six months ago when I was shopping around for auto insurance quotes. He was honest and let me know that in six months he could probably do a better rate and that he would call me then. Sure enough, he did call me! And I am so glad he did! I was able to bundle my auto and home owners insurance saving me $1,000 on my 6 month auto, and $1000 on my 1 year home owners insurance! I am so grateful for Melvin, not just for the savings, but because he is a nice and honest guy. Thank you, Melvin!"
We responded:
"Thank you for taking the time to share your fantastic experience and providing a 5-star review! We’re so glad to hear that Melvin was able to assist you in finding the best rates for your auto and homeowners insurance. His commitment to honesty and follow-up truly sets him apart, and we’re thrilled that you saved a significant amount! Your gratitude for Melvin’s service means a lot to us, and we’re proud to have him on our team. If you ever have any more questions or need assistance in the future, please don’t hesitate to reach out. Enjoy your savings, and thank you for being a valued customer! -Chris Looney State Farm Insurance Agent"
lewis wallace
April 10, 2025
5
out of
5
rating by lewis wallace
"10/10 Mrs.Christine was so nice and helpful y’all should definitely give her a raise"
We responded:
"Thank you for the five-star review, Lewis! 🌟 I'm thrilled to hear you enjoyed working with Christine. 🤝 Christine is an invaluable team member, and I hope you continue to choose her and the rest of our team for your needs! Cheers! 🎉 – Chris Looney state Farm"
Aron Hollis
April 8, 2025
5
out of
5
rating by Aron Hollis
"Melvin was very helpful and offered excellent customer service"
We responded:
"Thank you for your 5-star review, and I'm glad to hear Melvin was helpful and provided great customer service! My State Farm team and I are happy to be your good neighbor and always here to help! -Chris Looney State Farm Insurance Agent"
Shantinee Norman
April 8, 2025
5
out of
5
rating by Shantinee Norman
"Melvin really help me out today I really appreciate it"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Melvin and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Chris Looney State Farm Insurance Agent"
Santosh Lamichhane
April 8, 2025
1
out of
5
rating by Santosh Lamichhane
"Not a good experience. Had to reach out too many times to fix the premium."
We responded:
"Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations, especially regarding the issues you faced with your premium. We strive to provide excellent service, and it’s clear State Farm fell short in this instance. However, I will point out that the premium issues you faced were not due to anything our office or staff did. There were multiple emails and phone calls we had with you, discussing how we were trying to get our underwriters to resolve the issues that they created, but unfortunately, this was not corrected by underwriting in a timely fashion, which is out of our office's control. Thank you for bringing this to our attention, and we hope to have the opportunity to improve your experience in the future."
sakenna jones
April 3, 2025
5
out of
5
rating by sakenna jones
"Mr. Melvin Owens was very helpful. He was very polite and sweet. He explained everything very thoroughly. I appreciate this thoughts and concerns. Keep up the awesome work."
We responded:
"Thank you for your 5-star review, Sakenna! We're so glad to hear that Melvin made a positive impact during your experience. His dedication to providing thorough and polite service is truly appreciated. We'll be sure to share your kind words with him. Thank you for your support, and we look forward to serving you again! -Chris Looney State Farm Insurance Agent"
Sharon Sutherby
March 31, 2025
5
out of
5
rating by Sharon Sutherby
"Christine was very helpful. I thank her so much for her time helping me."
We responded:
"Thank you for taking the time to share your thoughts and giving us a 5-star review! We’re glad to know you’re satisfied with Christine's service... she cares so much about our customers! If you ever have any questions or need assistance, we’re here to help! -Chris Looney State Farm Insurance Agent"
Ashley Reagin
March 31, 2025
5
out of
5
rating by Ashley Reagin
"Melvin was so helpful. He talked me through ALL the options for insurance and gave me tips on how to get the best rate. I feel confident I am getting the best coverage at the best rate because of him."
We responded:
"Thank you for the 5-star review, Ashley! We’re glad to hear that Melvin helped you have a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Chris Looney State Farm Insurance Agent"
Terry Keeling
March 24, 2025
5
out of
5
rating by Terry Keeling
"Christine Perteete could not have been more thorough in our insurance policy review for home, auto, and umbrella. We felt very comfortable with her coverage estimates and policy recommendations. I would highly recommend asking for Christine when calling the Chris Looney agency. You will not be disappointed.."
We responded:
"Thank you so much for your kind words and for taking the time to share your experience, Terry! We're thrilled to hear that Christine provided you with such thorough and valuable assistance during your insurance policy review. Your recommendation means a lot to us, and we’re glad you felt comfortable with the coverage estimates and policy recommendations. If you have any further questions or need assistance in the future, don’t hesitate to reach out. We look forward to serving you! -Chris Looney State Farm Insurance Agent"
Courtney Johnson
March 20, 2025
5
out of
5
rating by Courtney Johnson
"He was great"
We responded:
"Thank you for the 5-star rating, Courtney! Don’t hesitate to contact our team in the future with any insurance questions you have! – Chris Looney State Farm Insurance Agent"
laura holt
March 12, 2025
5
out of
5
rating by laura holt
"I like that we had a personal meeting to get to know eachother. Most companies dont do things like that. Chris was awesome about explaining everything in my policy with me. It made me feel much better about understanding insurance and what to do if anything ever happened. I would totally recommend them to anyone looking for insurance."
We responded:
"We appreciate your 5-star review, Laura! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Chris Looney State Farm Insurance Agent"
Nathaniel Genwright
March 12, 2025
5
out of
5
rating by Nathaniel Genwright
"Thank you Christine for being persistent and patient with me! I look forward to working with you!"
We responded:
"Thank you for your 5-star review, Nathaniel! My State Farm team and I are happy to be your good neighbor! -Chris Looney State Farm Insurance Agent"
charles jones
March 11, 2025
5
out of
5
rating by charles jones
"Christine was very professional and knowledgeable about the information that we talked about. I appreciate her taking the time out to explain and help me better understand"
We responded:
"We appreciate your review, Charles! We are delighted to know you had a great experience with Christine and our office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Chris Looney State Farm Insurance Agent"
Joy Ray
March 10, 2025
5
out of
5
rating by Joy Ray
"Agent Melvin was a blessing to me! He assisted me with signing up for a policy at a great rate! He was definitely an answer to my prayers!"
We responded:
"Thank you for your heartfelt review, Joy! We're so happy to hear that Melvin was able to assist you in finding the right policy at a great rate. Your kind words mean a lot to us, and we're thrilled to know that he made such a positive impact on your experience. If you have any questions or need further assistance in the future, please feel free to reach out. -Chris Looney State Farm Insurance Agent"
Nate Bellamy
March 6, 2025
5
out of
5
rating by Nate Bellamy
"I had a great conversation with Melvin! Melvin was very clear and transparent about my options for auto insurance! Great experience!"
We responded:
"Thank you for your 5-star review, Nate! We're delighted to hear that Melvin provided you with clear and transparent information about your auto insurance options. It's great to know that you had a positive experience. If you have any more questions or need assistance in the future, feel free to reach out. We’re here to help! -Chris Looney State Farm Insurance Agent"
Kylah Williams
February 28, 2025
5
out of
5
rating by Kylah Williams
"Christine has been the epitome of great customer service! I have nothing short of a great and easy experience! We appreciate her and all that does!! Thank you Christine."
We responded:
"Thank you so much for your wonderful feedback and 5-star review, Kylah! We're thrilled to hear that Christine provided you with exceptional customer service and made your experience enjoyable and easy. We truly appreciate your kind words and will make sure to pass along your praise to her. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for us! -Chris Looney State Farm Insurance Agent"
Kris Almond
February 26, 2025
5
out of
5
rating by Kris Almond
"Ashton Gardner was EXTREMELY HELPFUL! He got me the lowest rate from opposing companies and made it a lot less stressful trying to get a new rate. He also gave me great advice I was not known of. THANK YOU ASHTON!"
We responded:
"Thank you so much for taking the time to share your experience and 5-star review, Kris! We’re delighted to hear that Ashton was able to assist you so effectively and make the process of finding a new rate much less stressful. His dedication to providing helpful advice and securing the best rates is truly commendable. We appreciate your kind words and will ensure Ashton knows how much you value his support. If you need any further assistance, please don’t hesitate to reach out! -Chris Looney State Farm Insurance Agent"
Wyatt Smith
February 26, 2025
5
out of
5
rating by Wyatt Smith
"Working with Chris Looney in setting up our auto insurance and life insurance policy was truly a breeze. We were able achieve a much more affordable option. that’s Only half the reason I decided to make the change to State Farm. Chris Looney is a very personable guy who really cares about his clients and only wants to serve his clients to the best of his ability. Thank you again so very much for helping my family with everything you’ve done for us. Thank you, Chris Looney"
We responded:
"Thank you for your fantastic 5-star review, Wyatt! We love knowing that we made the process of setting up your auto and life insurance policies such a smooth experience. It's wonderful to know that you found a more affordable option and that our personable approach made a significant difference for you and your family. We truly appreciate your kind words! If there's anything else we can assist you with, please feel free to reach out! -Chris Looney State Farm Insurance Agent"
Alfreda Milner
February 24, 2025
2
out of
5
rating by Alfreda Milner
"I have to re-do this post I was asked to remove the agents name even though it was attached to a compliment not a complaint, It shows where their concern is not for me the customer but your ratings…after a week of having a policy with Geico I’m sad to say that I was told that underwriting denied me. This is was very disappointing because I have cancelled my previous insurance to come to Geico for a lower rate as I previous stated this has left me with having to find another insurance company which means I’m no better off than I was. I waited for at least week before canceling my previous company I’m totally disappointed I just wish they would have handled me differently."
We responded:
"Hi Alfreda, thank you for sharing your experience. I'm sorry that underwriting decided to cancel the policy. This is 100% out of the control of my office. It obviously helps nobody, which is why we fought hard to ask underwriting to change their mind. We care very much about what you think and your experience, but we also don't want to mislead any customers by letting them think we have any control over what underwriting decides to do, which is the unfortunate case here. I wish more than anything that we could've kept your business and assisted you moving forward with all of your insurance needs, but again, this was not the decision of my office and completely out of our control. -Chris Looney State Farm Agent"
Sonya Waters
February 20, 2025
5
out of
5
rating by Sonya Waters
"I have never had any agent explain insurance like he did. I now fully understand it. He made me feel like I was talking to a friend. By far the best experience I’ve had involving insurance."
We responded:
"Thank you for taking the time to share your experience, Sonya! I am glad to hear that we were able to guide you through your plan and make sure you fully understand all aspects. Providing friendly and polite service while helping to educate our customers is our priority, and we look forward to assisting you again soon! -Chris Looney State Farm"
John Kitchens
February 19, 2025
5
out of
5
rating by John Kitchens
"Great agent, explained everything perfectly and made sure I had every discount possible"
We responded:
"Thank you for your kind words, John! It's great to hear that you had a positive experience with our team and that we explained everything to your satisfaction while also trying to save you as much money as possible. We care about our customers and want to make sure they are satisfied. Thanks for choosing us! -Chris Looney State Farm"
Anna
February 14, 2025
5
out of
5
rating by Anna
"Shout out to Melvin Owens. Absolute pleasure to have as an insurance agent.😁 I definitely recommend this agency."
We responded:
"Thank you, Anna, for your enthusiastic shout-out! 😊 We're thrilled to hear that Melvin Owens has been an absolute pleasure to work with as your insurance agent. Your recommendation means a lot to us, and we're here to continue providing exceptional service! – Chris Looney 🌟"
Summer Day
January 28, 2025
5
out of
5
rating by Summer Day
"Ashton is very professional with a great attitude and sense of humor. He works to get the best deal possible. If you are looking for a great insurance company, reach out to State Farm."
We responded:
"Thank you for your wonderful feedback! I am glad to hear that Ashton’s professionalism, attitude, and sense of humor made your experience a positive one. We are happy to help! -Chris Looney State Farm Agent"
Tamara McLaughlin
January 25, 2025
5
out of
5
rating by Tamara McLaughlin
"This agency has been the best. Ashton is top notch. He is very personable. He really took cat of us with our cars and home insurance needs. He answered all our questions with no hesitation. Thank you for all you and your company has done for us."
We responded:
"Thank you for your kind words, Tamara! I am thrilled to hear that you’ve had such a positive experience with our team and that Ashton provided top-notch service. We hope to continue assisting you with your insurance needs! – Chris Looney State Farm Agent"
Aria Shober
January 23, 2025
5
out of
5
rating by Aria Shober
"This office has been nothing but welcoming and helpful with all my insurance needs. They answer promptly and politely to all questions asked and they thoroughly explain everything. A huge shoutout to my agent, Ashton, who I recommend to everyone. He is diligent, kind, and extremely helpful when figuring out car insurance and discounts. I highly recommend this state farm location and Ashton."
We responded:
"Thank you so much for your wonderful review, Aria! We’re thrilled to hear that our office has been welcoming and helpful with all your insurance needs. Ashton truly goes above and beyond, and we’re so glad he’s made such a positive impact by being diligent, kind, and thorough. We appreciate your recommendation and look forward to continuing to assist you! - Chris Looney State Farm Agent"