State Farm® Insurance Agent Chris Looney
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sheritha Hutchins-Hall
October 3, 2025
5
out of
5
rating by Sheritha Hutchins-Hall
"I had a great experience with Melvin. I was unsure whether I wanted to switch companies but Melvin was very thorough and convincing. He was able to get me full coverage on my vehicles plus road side assistance without sending me to the Po house! I'ma tell ya the truth I was ready to take my chances ducking and dodging the police before I paid another payment on insurance that felt like a house note. Most of all Melvin was patient he took his time to explain to me the coverage I would be getting and this meant a lot to me. Customer service at its best."
We responded:
"Thank you for taking the time to share your thoughts and providing a 5-star review, Sheritha! We're thrilled to hear that Melvin was able to provide you with thorough, patient, and attentive service while helping you find the right coverage. It's wonderful to know he made the process clear and comfortable for you. We truly appreciate your trust and look forward to continuing to serve you with the best customer care! -Chris Looney State Farm Insurance Agent"
Dolcie Robertson
October 3, 2025
5
out of
5
rating by Dolcie Robertson
"I had the privilege of speaking with one of your very professional yet friendly Agent. Melvin Owen . His excellent customer service was exceptional, he made sure I understood what my coverage offers in full and discussed with me my options. I was able to get the coverage and more than I needed. Very easy to speak with , and his energy and personality was really great. A great asset to your agency. Look for to working with him. I am open to recommending him to anyone that is looking insurance ."
We responded:
"We’re thankful for your feedback and 5-star review, Dolcie! We’re so glad to hear that Melvin provided you with exceptional, professional, and friendly service. It’s great to know he took the time to thoroughly explain your coverage and options, ensuring you got exactly what you needed. Melvin truly is a valuable member of our team, and we appreciate your kind words and recommendation. We look forward to working with you again! -Chris Looney State Farm Insurance Agent"
Andrea Brashear
October 2, 2025
5
out of
5
rating by Andrea Brashear
"Chris is so kind and wonderful! She actually did what she could to help save us a little bit of money on car insurance!!"
We responded:
"Thank you for your lovely feedback and 5-star review, Andrea! We're happy to hear that Christine was kind and went the extra mile to help you save on your car insurance. Your satisfaction means a lot to us, and we appreciate you choosing our services! -Chris Looney State Farm Insurance Agent"
Sims Bostic
October 1, 2025
5
out of
5
rating by Sims Bostic
"Ms Perteete Was Absolutely Wonderful"
We responded:
"Thank you for your 5-star review! We're delighted to hear that Christine Perteete provided you with a wonderful experience. We appreciate your feedback and look forward to serving you again! -Chris Looney State Farm Insurance Agent"
v
September 29, 2025
5
out of
5
rating by v
"luke was really patient and helpful! i was honestly intimidated by the idea of finding my own insurance, but he made sure to go through everything and answer any questions that i had. it was a great interaction and i look forward to speaking with him again."
We responded:
"We’re honored by your positive feedback and 5-star review! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Chris Looney State Farm Insurance Agent"
Sexy Star
September 26, 2025
5
out of
5
rating by Sexy Star
"My experience w/Melvin was so wonderful. He's so knowledgeable....."
We responded:
"Thank you so much for your kind words and 5-star review! We're thrilled to hear that your experience with Melvin was wonderful and that his knowledge made a positive impact. We'll be sure to share your feedback with him! If you need any further assistance, please don't hesitate to reach out. -Chris Looney State Farm Insurance Agent"
Sharon Owens
September 26, 2025
5
out of
5
rating by Sharon Owens
"Christine was very nice and she help me get a good price on auto and life insurance. Will highly recommend insurance with - Chris Looney state farm ..."
We responded:
"Thank you so much for your kind recommendation and 5-star review, Sharon! We're delighted to hear that Christine was able to help you secure a great price on your auto and life insurance. We appreciate your trust and look forward to continuing to serve you! -Chris Looney State Farm Insurance Agent"
Andrea Glasgow
September 26, 2025
5
out of
5
rating by Andrea Glasgow
"Jerome was great! He explained everything to me very clearly, gave me advice and exactly what I needed."
We responded:
"Thank you for the 5-star review, Andrea! We're glad to hear that Jerome was able to explain everything clearly and provide the advice and support you needed. We appreciate your kind words and look forward to helping you again! -Chris Looney State Farm Insurance Agent"
Gayatri Belhekar
September 9, 2025
5
out of
5
rating by Gayatri Belhekar
"Luke Baesler was great! He walked me through my options and gave me the best rate possible. Highly recommend :)"
We responded:
"Thank you for your wonderful feedback and 5-star review, Gayatri! We're delighted that Luke could assist you so effectively and help you find the best rate. Your recommendation means a lot to us! If you need anything else, don’t hesitate to reach out. -Chris Looney State Farm Insurance Agent"
Willie McMillon Jr.
September 4, 2025
5
out of
5
rating by Willie McMillon Jr.
"Juan was awesome 💯"
We responded:
"Thank you for your great feedback and 5-star review, Willie! We're happy to hear that Juan provided awesome service. We appreciate your support and look forward to assisting you again! -Chris Looney State Farm Insurance Agent"
Linda Lobb
August 27, 2025
5
out of
5
rating by Linda Lobb
"I am so blessed to have found Melvin!!! He’ is a class act that truly cares about his customers. You are not going to get the same level of service and attention with any other company."
We responded:
"Thank you so much for your wonderful 5-star review, Linda! We’re delighted to hear that Melvin provided you with exceptional service and genuine care. Your kind words mean a lot to us, and we’re grateful to have you as a valued customer! -Chris Looney State Farm Insurance Agent"
Yuning Ye
August 25, 2025
5
out of
5
rating by Yuning Ye
"I had Melvin Owens as my agent. When it was time for my renewal with Allstate, I called State Farm for a quote, but I wasn’t satisfied with their offer, so I decided to stay with Allstate. A few months later, Melvin reached out to let me know about a new program that could lower my rate. This time, his quote came in lower than before, so I decided to switch my insurance. Melvin was extremely patient throughout the process. He took the time to explain the terms clearly, gave me helpful advice on the coverage I needed for my situation, and guided me without being pushy. If I were in his position, I might have moved on to other clients, but he remained both patient and genuine without ever being persistent."
We responded:
"Thank you so much for sharing your experience with Melvin and providing a 5-star review! We're glad to hear that he provided you with patient, clear, and genuine support throughout the process. It's wonderful that he was able to find a lower rate and that you felt comfortable and well-informed every step of the way. Your kind words mean a lot to us and to Melvin personally. If you ever need assistance in the future, please don’t hesitate to reach out! -Chris Looney State Farm Insurance Agent"
Manuel De La Cruz
August 22, 2025
5
out of
5
rating by Manuel De La Cruz
"Awesome job, thank guys"
We responded:
"Thank you for taking the time to share your thoughts and providing a 5-star review, Manuel! We’re glad to know you’re satisfied with the service at our office. If you ever have any questions or need assistance, we’re here to help! -Chris Looney State Farm Insurance Agent"
Nikki Noble
August 15, 2025
5
out of
5
rating by Nikki Noble
"Juan customer service was amazing! Very helpful explaining each policy in detail. I have already referred several friends and family. THANK YOU JUAN!!"
We responded:
"Thank you for your wonderful feedback, Nikki! We're delighted to hear that Juan provided exceptional service and made everything clear for you. We truly appreciate your referrals and your support. We'll be sure to share your kind words with Juan! -Chris Looney State Farm Insurance Agent"
Bree Browning
August 11, 2025
5
out of
5
rating by Bree Browning
"I have been speaking with Ms. Taylor since 8/7/25. She has been beyond helpful, kind, and humble while working with me on multi policy quotes. Today I switched from good hands to good neighbors because the coverage is better and financial costs are better to meet my needs. Ms. Taylor represents your company with honesty and integrity. She speaks with a smile and concisely communicates. Please give this lady a raise she deserves it!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Chris Looney State Farm Insurance Agent"
Jennie Nesspor
August 9, 2025
5
out of
5
rating by Jennie Nesspor
"I recently changed insurance carriers to State Farm. Ashton Gardner has been my main point of contact and has been great in walking me through the process and answering any questions I had."
We responded:
"Thank you for sharing your experience and providing a 5-star review, Jennie! We're glad to hear that Ashton provided excellent support throughout your transition to State Farm. It's great to know he was able to guide you through the process and answer all your questions. We appreciate your trust and look forward to serving your insurance needs! -Chris Looney State Farm Insurance Agent"
Lisa Grayson
August 8, 2025
5
out of
5
rating by Lisa Grayson
"Melvin Lee Owens is an experienced professional insurance agent who is knowledgeable and helpful in getting the best polices for me and my family. I really appreciate him explaining information in detail and researching the best affordable prices."
We responded:
"Thank you so much for your kind words and providing a 5-star review, Lisa! We're thrilled to hear that Melvin provided you with knowledgeable and helpful service, and that he took the time to explain everything in detail while finding the best affordable policies for you and your family. We appreciate your trust and look forward to continuing to assist you with your insurance needs! -Chris Looney State Farm Insurance Agent"
GREGORY
August 4, 2025
5
out of
5
rating by GREGORY
"AHHH...Melvin made the auto insurance transition seamless. Thanks State Farm!"
We responded:
"Thank you for taking the time to share your thoughts and providing a 5-star review! We’re glad to know you’re satisfied with the service at our State Farm office and that Melvin made the transition seamless! If you ever have any questions or need assistance, we’re here to help. -Chris Looney State Farm Insurance Agent"
Brett Daniels
August 1, 2025
5
out of
5
rating by Brett Daniels
"Great service!"
We responded:
"We’re honored by your positive feedback, Brett, and we look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Chris Looney State Farm Insurance Agent"
CHAZ.
July 24, 2025
5
out of
5
rating by CHAZ.
"Chris is there for all you're insurance needs. Very easy to contact him, and if he's busy he will get back to you as soon as he can. I had Allstate before Chris and the agent was more difficult to get in touch with than a two horned unicorn! Not the case with Chris!"
We responded:
"Thank you for sharing your experience and providing a 5-star review, Chaz! We always strive to be easy to reach and responsive to your insurance needs. It's our goal to provide exceptional service, and your kind words mean a lot to us. We're happy to have you with us and look forward to continuing to support you! My State Farm team and I are happy to assist you in any way possible! -Chris Looney State Farm Insurance Agent"
Adalberto franca
July 17, 2025
5
out of
5
rating by Adalberto franca
"Lucas Cassiano provided me with excellent service, answering all my questions very clearly."
We responded:
"Thank you for reviewing our office and providing a 5-star review, Adalberto! We’re thrilled to know you had a positive experience with us and that Lucas provided you great service while clearly answering all of your questions; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Chris Looney State Farm Insurance Agent"
hector marcial
July 14, 2025
5
out of
5
rating by hector marcial
"Christine at State Farm was very helpful and very professional love doing business with her State Farm is very lucky to have a person like Christine on their team. Thank you for everything."
We responded:
"Thank you so much for your kind words, Hector! We're love to hear that Christine provided you with such helpful and professional service. We agree—Christine is a valuable part of our team, and we're grateful to have her representing our office. We appreciate your business and look forward to assisting you in the future! -Chris Looney State Farm Insurance Agent"
Anne
July 13, 2025
5
out of
5
rating by Anne
"Pursuant to my earlier review of this agency, I am now flabbergasted at the outcome of doing business with Chris Looney State Farm Agency. After writing such a glowing review of Ashton Gardner selling me auto insurance on June 9, 2025, thinking that paying an amount of $1,676.50 for 6 months' coverage was a win for me, receiving my insurance card and papers from State Farm, State Farm has cancelled my insurance as of July 11, 2025 and wants to refund me $1,136/71. After State Farm had cashed my check for $1,676.50 on June 9, 2025, I received an email on June 20, 2025 with an enclosed statement in the amount of $1,356. When I responded to the email enquiring what that amount was for, I received no response. I sent a late night text to Mr. Gardner on June 23, 2025 advising that I had received a statement in the mail for an amount of $3,032.63 for a six-month polcy and what was I to understand. He responded on June 24, 2025 asking what time would I get off work on that day, that he wanted to call me to "go over everything that evening." Mr. Gardner called me after 5:30 that evening and feigned ignorance as to the decision made shortly after June 9 receipt of my funds. He claimed that "a woman" told him that had obtained my SS # at the time of application that he would have known that State Farm could not insure me. He stated that he was so upset when he was told that. I asked what was I to do at that point? He stated that he has a friend at All State whom he would like to put me in touch with and asked for permission to give my number to that perosn. I said to Mr. Gardner, all that is good and well but what happens now if State Farm is to cancel my coverage. He assured me that I woud be given a full refund and at that time I was covered. Once Mr. Gardner huhg up on Tuesday, June 24, I never heard from him again. Quite shoddy! All this was taking place three days prior to me leaving for vacation. Upon return of my vacaton, I receivd a letter from State Farm of them cancelling my insurance on July 11, 2024. State Farm, having made the determination to cancel my insurance since June, held on to my funds until July so as to take $539.79. WHY? Who allows these insurance companies to cause such harm to consumers? Without consumers, there would be no need for insuance companies! I have been scammed by this agency and now refute my previous review of Ashton Gardner and Chris Looney Agency. . . this agency and its agents need to be investigated about the way they offer coverage to consumers and I do intend to escalate this matter to the Office of the Commissioner of Insurance and Safety Fire."
We responded:
"Hello Anne. Thank you for taking the time to share your experience. We sincerely regret the frustration and inconvenience you have encountered during this process. We want to clarify that underwriting decisions, including cancellations and policy adjustments, are made solely by the company’s underwriting department and are beyond the control of our agency. Our team strives to assist every customer to the best of our ability when underwriting actions result in adverse outcomes, and we are truly sorry if you felt unsupported. Insurance is a service that provides financial protection over a specified period, and coverage is rendered during that time. While your policy was ultimately cancelled by underwriting, coverage was in place for a certain number of days, which corresponds to the premium charged. This means that State Farm provided a paid service during that timeframe, and as such, the premiums are not refundable in full. We appreciate your feedback and take it seriously as we continually work to improve our communication and service. If you would like to discuss your concerns further, please do not hesitate to reach out to us directly. Our goal is to assist you in any way we can. Thank you for your understanding. -Chris Looney State Farm Insurance Agency"
Jay McDowell
July 2, 2025
5
out of
5
rating by Jay McDowell
"Thank you, Melvin for assisting me and finding me great insurance coverage. You definitely helped me save some money, much appreciated. Look forward to the continued business with you and State Farm."
We responded:
"Thank you for the 5-star review, Jay! We’re thrilled to know you had a positive experience with Melvin; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Chris Looney State Farm Insurance Agent"
Galadreil McClendon
July 1, 2025
5
out of
5
rating by Galadreil McClendon
"One of the best! He was quick to help me and did his best to get the best rates! Very impressed"
We responded:
"Thank you for the 5-star review, Galadreil! We're so happy to hear that Melvin was quick to assist and worked hard to secure the best rates for you. We appreciate your kind words and look forward to helping you again in the future! -Chris Looney State Farm Insurance Agent"